By the Mongolia eVisa research team. Last reviewed: 11 September 2026. This is a non-official informational guide; always verify current requirements on the portal and with the UK Foreign Office before travelling.
A lost Mongolia eVisa can be re-downloaded free at using your Application ID and passport number. If the eVisa has expired, you must submit a new application and pay the full $50 fee again.
How to Replace a Lost or Stolen Mongolia eVisa – Step by Step
To replace a lost Mongolia eVisa, visit to re-download it free with your Application ID and passport number, or email [email protected].
A Mongolia eVisa is a digital PDF bound to one passport number and one Application ID. A lost eVisa means the PDF is missing; your passport was stolen; or the visa was voided due to passport theft.
Check email and spam
Search for the original approval message from the Immigration Agency of Mongolia and your Application ID.
Re-download online
Enter your Application ID and passport number to re-download the approved eVisa PDF. Free if the visa is still valid.
Contact the Immigration Agency
If your Application ID is gone: email [email protected] or phone +976-1800-1882 (Mon-Fri, 08:00-16:30 UTG+8). Provide full name, nationality, passport number, and approximate application date.
Submit a new application
If the eVisa is voided or expired. Full fee applies: $50 total ($45 visa + $5 service charge), non-refundable.
| Scenario | Action | Fee | Processing |
|---|---|---|---|
| PDF deleted, eVisa valid | Re-download at | Free | Instant |
| Application ID lost | Email [email protected] | Free | 1-2 business days |
| eVisa expired or voided | New application at | $50 | Up to 72 hours |
| Passport stolen with eVisa | New passport + new eVisa application | $50 | Up to 72 hours |
Can I Re-download My eVisa After Losing the PDF?
Yes. Log in to , enter your Application ID and passport number, and download the PDF again at no cost, provided the Mongolia eVisa has not expired. If the portal does not recognise your details, check for typos in the passport number and try a different browser.
Is There a Fee to Replace a Lost Mongolia eVisa?
Re-downloading a valid Mongolia eVisa is free. A new application after expiry or voiding costs $50 total ($45 visa + $5 service charge). The fee is non-refundable once the transaction is complete, even if the visa is issued, cancelled, denied, or withdrawn.
What to Do If Your Passport (With the eVisa) Is Lost or Stolen
A Mongolia eVisa is permanently bound to one passport number and cannot be transferred – a stolen passport requires a completely new Mongolia eVisa application.
Report the theft to the police
Obtain a crime reference number. The Immigration Agency of Mongolia may request a police report as supporting documentation for a new visa application.
Contact HM Passport Office
Apply for an emergency travel document. If abroad, contact the nearest British embassy or consulate. The Embassy of Mongolia in the UK (en.embassyofmongolia.co.uk) can also provide guidance for British passport holders.
Submit a new eVisa application
Use your new passport number. The full $50 fee ($45 visa + $5 service charge) applies and is non-refundable.
Carry the old passport with you if still in your possession; per, border control may check the eVisa linked to the old passport number. Using a reported-stolen passport risks denied entry (GOV.UK, 2026).
Should I Report My Stolen Passport to the Police?
Yes – report the theft to local police (in the UK: Action Fraud; abroad: nearest police station) and obtain a crime reference number. The Immigration Agency of Mongolia may ask for the police report when processing a new Mongolia eVisa application.
What Happens If Your Mongolia eVisa Expires Before Your Trip – and How to Re-apply
An expired Mongolia eVisa cannot be extended, reactivated, or refunded – the only remedy is a new application through at the full $50 fee.
A standard single-entry Mongolia eVisa is valid for 150 days from the date of issuance. If your eVisa was issued on 1 March 2026, you must enter Mongolia no later than 28 July 2026. Once that window closes, the eVisa becomes non-extendable, non-convertible, and non-refundable.
To re-apply, submit a completely new application at . Required: passport valid 180 days from intended entry date, passport-style photo, travel itinerary, accommodation details, and return flight booking. Pay the full $50 ($45 visa + $5 service charge). Standard processing takes up to 72 hours. Download the PDF and print a hard copy for border control, where biometric details will be mandatorily captured at arrival.
Can I Change My Travel Dates on an Issued eVisa?
No. The Mongolia eVisa does not permit date amendments after issuance. The 150-day validity window is fixed from the date of issuance. If your travel dates shift beyond this window, you must submit a new application and pay the $50 fee again. No partial refunds are available for unused eVisas.
Emergency Options and How to Keep Your Mongolia eVisa Safe
UK citizens can enter Mongolia visa-free for 30 days without an eVisa – there is no expedited processing channel for eVisa re-applications.
- UK citizen travelling for 30 days or fewer? Enter visa-free with a valid passport – a lost Mongolia eVisa is irrelevant for short stays.
- 72+ hours before departure? Reapply normally at ; standard processing takes up to 72 hours.
- Less than 72 hours? Contact the Immigration Agency directly at +976-1800-1882 or [email protected] (Mon-Fri, 08:00-16:30 UTG+8) to enquire about ad-hoc fast-tracking. No officially advertised expedited channel exists.
- At the airport with no documentation? Mongolia does not generally offer visa-on-arrival for eVisa-eligible nationals. UK citizens can still enter visa-free for 30 days or fewer.
Save the Mongolia eVisa PDF to cloud storage and email; print two hard copies (hand luggage + checked); store the Application ID in a password manager; verify name and passport number match your current passport before travel.
Digital vs Physical Copy at UK Airport Check-in
Most UK airlines accept a digital copy of your Mongolia eVisa on your phone at check-in, but border control in Mongolia requires a printed hard copy. Carry both: the digital backup on your device and at least one printed copy in your hand luggage. If your phone battery dies or the PDF cannot be opened, the printed copy ensures smooth entry.
Lost Mongolia eVisa FAQ
What should I do if I lost my Mongolia eVisa before my trip?
Visit to re-download the PDF using your Application ID and passport number. A lost Mongolia eVisa can be retrieved free of charge as long as it has not expired or been voided. If you cannot find your Application ID, contact [email protected].
Can I re-download my Mongolia eVisa if I deleted the email?
Yes, re-download it free at using your Application ID and passport number, provided the Mongolia eVisa is still valid.
What happens if my Mongolia eVisa expires before I travel?
An expired Mongolia eVisa cannot be extended, reactivated, converted, or refunded. You must submit a brand-new application through and pay the full $50 fee again. The standard single-entry Mongolia eVisa is valid for 150 days from the date of issuance.
Is there a fee to replace a lost Mongolia eVisa?
Re-downloading an existing valid Mongolia eVisa is free. If the eVisa has expired or been voided, you must reapply and pay the standard fee of $50 ($45 visa plus $5 service charge) for a K2 tourist Mongolia eVisa. The fee is non-refundable.
Can I transfer my Mongolia eVisa to a new passport?
No. The Mongolia eVisa is digitally bound to the passport number used during application and cannot be transferred. If your passport is lost or replaced, you must submit a completely new Mongolia eVisa application with your new passport details and pay the full $50 fee.
Do UK citizens need a Mongolia eVisa at all?
UK citizens can enter Mongolia visa-free for up to 30 days. A Mongolia eVisa is only required if you plan to stay longer than 30 days or need a specific visa type such as a K2 tourist visa for extended stays or a K4 cultural or sports visa.
How long does it take to get a replacement Mongolia eVisa?
Standard processing for a new Mongolia eVisa application takes up to 72 hours. There is no officially advertised fast-track service. For urgent enquiries, contact the Immigration Agency at +976-1800-1882 or [email protected] (Mon-Fri, 08:00-16:30 UTG+8).
Do I need to print my Mongolia eVisa?
Rules from the Immigration Agency require Mongolia eVisa holders to carry a copy of the eVisa at arrival and during the stay in Mongolia. A printed hard copy is strongly recommended for airline check-in and border control.
What is the Mongolia eVisa validity period?
A standard single-entry Mongolia eVisa is valid for 150 days from the date of issuance. You must enter Mongolia within that window. After expiry, the eVisa cannot be extended or reactivated.
Can I get a visa on arrival if I lost my eVisa at the airport?
Mongolia does not generally offer visa-on-arrival for eVisa-eligible nationals. However, UK citizens enter Mongolia visa-free for up to 30 days, so a lost Mongolia eVisa is not a barrier to entry for short stays.
